At HR West 2024, more than 100 HR professionals joined a panel discussion on Unlocking the Power of AI: Transforming Organizational Dynamics and Employee Empowerment. I was thrilled to be a panelist because this is a topic that should be at the top of the list for every HR org (and it already is for CHROs)!
My 4 takeaways are a great starting point for those who have yet to jump in and are great validation to those already charting the course forward.
Virtually every CEO and a rising tide of CHROs have prioritized using AI to elevate performance, productivity, and people — be a part of the solution. HR should take a leadership role not a laggard posture on AI for your workforce; many chief people officers I speak with, like Enrique Toledo at Modivcare, have already done so.
To get started check out what Donna Morris, Mackenzi Crank, and the Walmart HR team have done with AI to elevate their workforce! Vision meets execution.
While there are many novel ways to use AI, focus on reducing friction and fatigue for your workforce with generative AI, in particular. Generative AI distills and drafts content for people saving them time and often improving the integrity and eloquence of what they communicate. Think of it as providing an 80% complete first draft of something in just 3 seconds (yes!!) that a person can then polish the last 20% ... instead of struggle from 0.
GenAI does delightfully fast what humans do frustratingly slow! At WorkBoard, we’ve already embedded a Co-Author that helps employees generate:
Using GenAI and data to improve productivity and advantage is a topic for virtually every CEO and board of directors according to E&Y (their Q4 CEO survey showed 99% of CEOs were investing significantly despite the difficult economic climate).
If you don’t know how your CEO feels about AI, it’s easy to find out:
As with any technology that involves your data, it’s important to be informed and protective (but not paralyzed). These simple steps are good principles to work from as you bring AI implementations to life:
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