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To support the delivery of our Services, WorkBoard engages and uses data processors with access to certain Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor.
WorkBoard uses a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed subprocessors that will or may have access to or otherwise process Customer Data. WorkBoard’s engagement of each Subprocessor is subject to a written agreement containing data protection terms required by applicable data privacy laws.
Below are Subprocessors that WorkBoard engages today; this list is subject to change at WorkBoard's discretion.
| Subprocessor | Category | Location |
|---|---|---|
| Microsoft Corporation | App Functionality – Hosting provider (Azure) | USA, EU |
| Snowflake, Inc. | App Functionality – Data warehouse for usage data for analytics and product development. | USA, EU |
| Pendo.io, Inc. | App Functionality – Services to assist with understanding product usage, collect feedback, measure NPS, onboard users, announce new features in the application | USA, EU |
| Mixpanel, Inc. | App Functionality - Analyses Aggregate Usage Patterns | USA, EU |
| Segment.io, Inc. | App Functionality - Event logging and data warehouse | USA, EU |
| Zendesk, Inc. | Support - Cloud-based customer support tracking and ticketing services | USA, EU |
| MS Open AI | Intelligent Features Service Provider | USA, EU |
| Anthropic Claude | Intelligent Features Service Provider | USA, EU |
| Google AI Services | Intelligent Features Service Provider | USA, EU |
Last updated: September 24, 2024
Depending on the professional services requested, WorkBoard may engage a third-party contractor to complete the services outlined in the applicable Order or Statement of Work.
| Subprocessor | Category | Location |
|---|---|---|
| Adaptivity, LLC | Professional services provider | USA |
| Alucida Corporation | Professional services provider | USA |
| The Insight Age, LLC | Professional services provider | USA |
| Sooner Safer Happier, a Limited Company | Professional services provider | USA, EU |
| Wave Nine, Inc. | Professional services provider | USA, EU |
Last updated: July 17, 2024
Yes; depending on the geographic location of a customer, and the nature of the Services provided, WorkBoard may also engage one or more of the following affiliates as subprocessors to deliver some or all of the Services provided to customers. The WorkBoard affiliates involved in the processing of personal data will depend on the location of business users, and the nature of the services WorkBoard is providing.
| Entity Name | Entity Location |
|---|---|
| WorkBoard Germany GmbH | Germany |
| WorkBoard India Private Limited | India |
| WorkBoard Canada Inc. | Canada |
Last updated: October 13, 2022
Due to the nature of our global business and the volume of users, our business needs and services providers may change from time to time. For example, we may add a service provider if we believe that doing so will enhance our ability to deliver our Services.
For more information on WorkBoard’s privacy practices, please visit our Privacy Notice. If you have any questions regarding this page, please contact us.
